The second Tuesday of every April is National Library Workers Day.

Our union is a voice for library professionals. Nationwide, AFSCME represents more than 25,000 library workers at the state and local levels. Council 4 proudly represents more than 500 library professionals in cities and towns across Connecticut.

To mark National Library Week  (April 7-13), we spoke with two of our union activists who work at the New Haven Free Public Library system: Lore Lichtenberg (AFSCME Local 884), Library Technical Assistant, and Maria Tonelli (AFSCME Local 3144), Manager of Collection Management and Circulation Services.

Lore, who’s got 13 years on the job, and Maria, who has nearly 30, reflected on the civic and community importance of public libraries, and the role unions can play as advocates for library workers and public resources.

Please describe the range of services that NHFPL system provides to the community.

MT:  We are no longer ‘just a library’.  Along with many institutions across the country our services go beyond books these days.  In addition to providing internet access to hundreds of individuals each day, we partner with local agencies to address problems of homelessness and mental illness.

We are currently a finalist for the National Medal for Museum and Library Service.  This honor is awarded to libraries which demonstrate extraordinary and innovative approaches to public service and are making a difference for individuals, families, and communities. We are thrilled to be among the 15 libraries recognized.

Lore Lichtenberg, left, and Maria Tonelli: Advocates for their library and their union.

LL: We provide service in both English and Spanish.  Bridging the technical divide and instructing patrons in 21st century technology consumes major portions of our public work. Our members provide free public training and assistance in the use of the 3D printer, vinyl cutter, Adobe Photoshop and similar tools and technology. Our members also provide services long associated with libraries: books, films and musical selections are available in a physical as well as electronic format. Community interest programs abound for children, teens and adults. Libraries are places of lifelong learning where all are welcome and all have an opportunity to share and partake: young/old, rich/poor, abled/disabled. 

Why do you love your library and how does it positively impact New Haven?

MT: For me, the library has been a labor of love since I was a child both as a patron and an employee.  Making a difference on a daily basis is a powerful and rewarding experience.

LL: The library is a place where people learn and share. It is a community space with few boundaries and many possibilities.  The diversity of people is more ‘real’ and the interaction genuine.  Questions are asked because the answer is necessary. The library is also a sanctuary from the elements; some come because this is the only place they are not required to spend money, will find a person to interact with you (know your name and say hello), and have the ability to catch up on local events. This service is needed not only by the destitute, but the isolated as well as those who need a space to slow down and reconnect.

AFSCME has strong representation within library systems across America. How does union membership help you personally and as a library professional?

MT: AFSCME has been a good friend to me for over 26 years.  When I’ve encountered a problem or concern my union has always been there for me.  I have had the privilege of interacting with some of the best in my Local 3144.  Together we have tackled many challenges over the years.  As a union steward I am busy ‘giving back’ by keeping the membership here at the library informed and educated.

LL: Union membership provides a brother/sisterhood of support, those who have my back.  Working with the public is challenging and exhausting;  my colleagues provide me with backup and encouragement.  We have many voices speaking for safety and security, and generally improving work conditions.

• Click here to watch U.S. Rep Rosa DeLauro's tribute to AFSCME members in New Haven.
• Click here to sign our digital Thank You card to Library Workers.